This SSL error is related to an issue at your hosting service level. On our side, unfortunately, we can’t do anything. Except for giving you a refund, but we are sure you would prefer it to work

Usually, this error message indicates an SSL connection error, which typically occurs when your server has an outdated cURL package or SSL protocol. It’s also possible that there’s a firewall on your server. Your web host provider should have more information about this issue.

You could also try to update your PHP version, that might be the root of the problem.

Could not resolve host

This isn’t an error caused by your OpenAI account or a plugin issue — it’s most likely that your server can’t communicate with the OpenAI API. The message cURL error 6 specifically means “Could not resolve host”, which usually points to a DNS resolution issue on your server.

You might want to:

• Check with your hosting provider to ensure external requests (like to api.openai.com) are not blocked.
• Confirm your server’s DNS settings are correctly configured.
• Make sure there’s no firewall or security setting preventing the request.