Chatbots Not Working On Live Website
When a user uses your chatbot, it will utilize your WordPress REST API to communicate with your server. If the API is not enabled or...
Content Awareness Isn’t Working
The content awareness feature works by obtaining the ID of the post on which the user is located and retrieving the content of that page....
Cookie Check Failure
If you encounter a "Cookie Check Failure," it may not directly relate to the plugin itself. The issue could stem from cache or optimization plugins...
CURL Errors
This SSL error is related to an issue at your hosting service level. On our side, unfortunately, we can't do anything. Except for giving you...
Disabled Cache Issues
Unfortunately, there’s not much that can be done on our side, as the mwai_session cookie is necessary to gather data about user sessions. If your...
Discussions / Queries not saving
Updating AI Engine after skipping several versions can cause issues—specifically database discrepancies—because the plugin might not register data properly for features like Insights to work....
Embeddings Issues
Greyed Out Buttons If you can’t use the Add button because it’s greyed out, it’s simply because you haven’t selected an environment to work with....
Long Response Times
The plugin is not responsible for it; execution takes just a very few milliseconds on the plugin side. The problem is the distance between you...
No Line Breaks In The Chat
Elementor or other third party builders containers tend to override some CSS values. If the response is not formatted properly and looks like a single...
Reply Sent By The Server Is Broken
This is a generic error when requests don't get handled well by your server and are then broken. Please look inside your PHP logs for...
The Output Text Is Black
The reason this happened is because your website is using some custom CSS (either manual or from your theme), and this is impacting what is...
You Exceeded Your Current Quota
AI Engine doesn’t come with pre-built AI models, you gotta connect with OpenAI. You don’t have to subscribe (like ChatGPT Plus), but you gotta set...